PRIVACY POLICY 

Last updated February 16, 2024

This privacy notice for BP&L Industries LLC ("we," "us," or "our"), describes how and why we mightcollect, store, use, and/or share ("process") your information when you use our services ("Services"),such as when you:

  • Visit our website at https://bplindustries.com/, or any website of ours that links to this privacy notice
  • Download and use our mobile application (Field Service Console), or any other application of oursthat links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights andchoices. If you do not agree with our policies and practices, please do not use our Services. If you stillhave any questions or concerns, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details aboutany of these topics by clicking the link following each key point or by using our table ofcontents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we mayprocess personal information depending on how you interact with us and the Services, the choices youmake, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administerour Services, communicate with you, for security and fraud prevention, and to comply with law. We mayalso process your information for other purposes with your consent. We process your information onlywhen we have a valid legal reason to do so. Learn more about how we process your information.

 

In what situations and with which parties do we share personal information? We may shareinformation in specific situations and with specific third parties. Learn more about when and with whom weshare your personal information.

How do we keep your information safe? We have organizational and technical processes andprocedures in place to protect your personal information. However, no electronic transmission over theinternet or information storage technology can be guaranteed to be 100% secure, so we cannot promise orguarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Learn more about how we keepyour information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy lawmay mean you have certain rights regarding your personal information. Learn more about your privacyrights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a datasubject access request, or by contacting us. We will consider and act upon any request in accordance withapplicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. WHAT ARE YOUR PRIVACY RIGHTS?
  8. CONTROLS FOR DO-NOT-TRACK FEATURES
  9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  10. DO WE MAKE UPDATES TO THIS NOTICE?
  11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

  1. WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on theServices, express an interest in obtaining information about us or our products and Services, when youparticipate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the contextof your interactions with us and the Services, the choices you make, and the products and features youuse. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • usernames
  • passwords
  • job titles

 

Sensitive Information. We do not process sensitive information.

Application Data. If you use our application(s), we also may collect the following information if you chooseto provide us with access or permission:

Geolocation Information. We may request access or permission to track location-based informationfrom your mobile device, either continuously or while you are using our mobile application(s), toprovide certain location-based services. If you wish to change our access or permissions, you maydo so in your device's settings.

 

Push Notifications. We may request to send you push notifications regarding your account or certainfeatures of the application(s). If you wish to opt out from receiving these types of communications,you may turn them off in your device's settings.

 

This information is primarily needed to maintain the security and operation of our application(s), fortroubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notifyus of any changes to such personal information.

 

 

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicatewith you, for security and fraud prevention, and to comply with law. We may also process your informationfor other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact withour Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. Wemay process your information so you can create and log in to your account, as well as keep youraccount in working order.

 

To protect our Services. We may process your information as part of our efforts to keep ourServices safe and secure, including fraud monitoring and prevention.

 

To comply with our legal obligations. We may process your information to comply with our legalobligations, respond to legal requests, and exercise, establish, or defend our legal rights.

 

 

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONALINFORMATION?

In Short: We may share information in specific situations described in this section and/or with the followingthird parties.

We may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or duringnegotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion ofour business to another company.

 

When we use Google Maps Platform APIs. We may share your information with certain GoogleMaps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device("cache") your location. You may revoke your consent anytime by contacting us at the contactdetails provided at the end of this document.

 

 

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or storeinformation. Specific information about how we use such technologies and how you can refuse certaincookies is set out in our Cookie Notice.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacynotice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in thisprivacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, orother legal requirements). No purpose in this notice will require us keeping your personal information forlonger than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will eitherdelete or anonymize such information, or, if this is not possible (for example, because your personalinformation has been stored in backup archives), then we will securely store your personal information andisolate it from any further processing until deletion is possible.

 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technicalsecurity measures.

We have implemented appropriate and reasonable technical and organizational security measuresdesigned to protect the security of any personal information we process. However, despite our safeguardsand efforts to secure your information, no electronic transmission over the Internet or information storagetechnology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperlycollect, access, steal, or modify your information. Although we will do our best to protect your personalinformation, transmission of personal information to and from our Services is at your own risk. You shouldonly access the Services within a secure environment.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal information, whichmay be express and/or implied consent depending on the applicable law, you have the right to withdraw

 

your consent at any time. You can withdraw your consent at any time by contacting us by using the contactdetails provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor,when applicable law allows, will it affect the processing of your personal information conducted in relianceon lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account,you can:

Log in to your account settings and update your user account.

 

Upon your request to terminate your account, we will deactivate or delete your account and informationfrom our active databases. However, we may retain some information in our files to prevent fraud,troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply withapplicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If youprefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you chooseto remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us This email address is being protected from spambots. You need JavaScript enabled to view it..

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track("DNT") feature or setting you can activate to signal your privacy preference not to have data about youronline browsing activities monitored and collected. At this stage no uniform technology standard forrecognizing and implementing DNT signals has been finalized. As such, we do not currently respond toDNT browser signals or any other mechanism that automatically communicates your choice not to betracked online. If a standard for online tracking is adopted that we must follow in the future, we will informyou about that practice in a revised version of this privacy notice.

 

  1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of , you are granted specific rights regarding access to your personalinformation.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category

Examples

Collected

 

 

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol

address, email address, and account name

 

 

YES

B. Protected classification characteristics under state or

federal law

 

Gender and date of birth

 

NO

 

C. Commercial information

Transaction information, purchase history, financial details, and payment information

 

NO

 

D. Biometric information

 

Fingerprints and voiceprints

 

YES

 

E. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other

websites, applications, systems, and advertisements

 

NO

 

F. Geolocation data

 

Device location

 

YES

G. Audio, electronic, visual, thermal, olfactory, or similar

information

 

Images and audio, video or call recordings created in connection with our business activities

 

NO

 

H. Professional or employment- related information

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job

with us

 

 

NO

 

I. Education Information

 

Student records and directory information

 

NO

 

J. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s

preferences and characteristics

 

 

NO

 

 

K. Sensitive personal Information

 

 

NO

 

 

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A - As long as the user has an account with us
  • Category D - As long as the user has an account with us
  • Category F - As long as the user has an account with us

 

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

 

How do we use and share your personal information?

Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOURINFORMATION?"

 

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"

 

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

 

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

 

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

 

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us by post at:

 

BP&L Industries LLC

12605 W County Road 100

Odessa, TX 79765

United States

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WECOLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.